Refund Policy

Last updated: September 9, 2026

Because our products are digital and are delivered electronically, all sales are generally final once access to a purchased digital product has been provided.

Digital products cannot be physically returned. We generally do not offer refunds, returns, or exchanges because of change of mind, accidental purchase, failure to read the product description, failure to use the product, or dissatisfaction based solely on personal preference.

Please review the product description, contents, file format, and any compatibility information carefully before completing your purchase.

Digital Products and Downloads

All products sold by RN 2 Digital Products are digital products unless a product description specifically states otherwise. No physical product will be shipped.

After an eligible purchase is successfully processed, access to the digital product may be provided through:

  • A download link after checkout
  • An order confirmation or completed-order page
  • An email containing download information
  • Your customer account or Downloads area, when applicable

Because digital products can be downloaded, accessed, copied, or saved shortly after purchase, we generally cannot accept returns or exchanges once access has been provided.

When We May Issue a Refund

Although digital purchases are generally final, we want you to receive the product you purchased in usable condition.

Please contact us if:

  • You were accidentally charged more than once for the same purchase.
  • You received the wrong digital product.
  • The digital file is corrupted or cannot be opened and we are unable to provide a working replacement.
  • A technical problem on our end prevents you from accessing the purchased product and we are unable to reasonably resolve the issue.
  • We cancel an order after payment has already been successfully collected.

Refund requests are reviewed individually and are not automatically guaranteed.

Before Requesting a Refund

If you experience difficulty downloading, opening, or accessing your purchase, please contact us before requesting a refund.

In many cases, we may be able to:

  • Resend the download information
  • Provide a replacement file
  • Restore or assist with download access
  • Help identify a compatibility or technical issue

If we can reasonably provide a working replacement or restore access to the purchased product, a refund may not be necessary.

Approved Refunds

If a refund is approved, it will generally be returned to the original payment method used for the purchase through the applicable payment processor.

The amount of time required for a refund to appear in your account may vary depending on the payment provider, financial institution, card issuer, or other circumstances outside our control.

RN 2 Digital Products does not control the processing time of banks, card issuers, PayPal, WooPayments, or other payment services after a refund has been submitted.

Questions or Problems With Your Order

If you have a problem with your purchase or would like us to review a refund request, please contact us and include:

  • Your name
  • Your order number
  • The email address used for the purchase
  • The name of the product
  • A brief description of the problem

RN 2 Digital Products

Email: support@rn2digitalproducts.com

Website: rn2digitalproducts.com

We will review your request and respond as soon as reasonably possible.